#Template for credit memo update
#Template for credit memo license

#Template for credit memo license

If you want to consume the process content package, you need a subscription/CPEA license to SAP Workflow Management. If you want to consume the process content package, you need a subscription/CPEA license to SAP Workflow Management. In addition, high-level information about the content is available in SAP API Business Hub ( Manage Credit Memo Requests), where you can view process steps & templates along with the setup guide, configuration guide, and user guides.

The Manage Credit Memo Requests comes as a part of SAP Workflow Management. Our customers could use this package for exception management, notifications, auditing for the particular credit memo requests after approval from one or more personas like credit manager, finance analysts, etc. It enables an approval process with information about the credit memo request. Note : The Manage Credit Memo Requests package neither replaces nor has all the features of SAP Credit Management or Financial Supply Chain Management. Our customer can configure the dashboard to add additional performance indicators or change the visualization (for example, from pie chart to column chart).ĭashboard to monitor the Credit Memo Request Approvals Out-of-the-box visibility into key process performance indicators like open credit memo requests, credit memo requests awaiting approvals, credit memo requests by approval relevance, etc.Approval tasks are available in the “My Inbox” application in SAP BTP with pre-built user interfaces.Variant for Credit Memo Request package with Step Conditions based on Credit Memo Request Attributes

For example, you could allow additional approval steps for a credit memo requests that are credit blocked. Users can enable step conditions based on one or more credit memo request attributes.For example, you could have a two-step approval process for all requests above 5,000 USD, one-step approval for requests below 5,000 USD, provided that the additional validations are successful.

#Template for credit memo update

With re-usable process steps or workflows (Approve Credit Memo, Update Credit Memo, etc.), users can easily create new process variants in a low-code/no-code approach based on different attributes of the credit memo request.Option of enabling additional validation on credit memo requests before performing the approvals.Automatic email notification to approvers.The package provides flexibility in determining approvers – You can determine the approvers either from SAP S/4HANA (or other external applications) or configure business rules in SAP BTP.Ĭonfigure rule-based or external approvers.It also provides plug-and-play with SAP S/4HANA without any additional development for the credit memo request.When a credit memo request is created in SAP S/4HANA and is configured for external approval, then it automatically creates a workflow in SAP Workflow Management (also based on approval reason code).Pre-built integration flows (together with SAP Event Mesh) enable event-driven architecture.

Key features of the workflow packages for Credit Memo Requests SAP Workflow Management now has a new workflow template to manage external approvals for credit memo requests in SAP S/4HANA (on-premise and cloud). Workflow Package for Credit Memo Requests in SAP S4/HANA The package –, deals with such credit memo requests that are marked for external approvals. The system uses the credit memo request to create a credit memo. Once it has been approved, you can remove the block. The credit memo request can be automatically blocked for credit. In situations where the calculated prices are incorrect, or if discounts are not applied etc. Creating credit memo requests is a part of Sales and Distribution in SAP S/4HANA.

Read more and gain some valuable insights on Workflow Management here.Ĭredit Memo Requests in SAP S/4HANA and SAP S/4HANA CloudĪ credit memo request is a sales document used in complaints processing to request credit for a customer. This enables our customers to import such templates, change them as per their requirements, and run the process in a limited time. A workflow content package can include re-usable workflow models, decision logic, dashboards to monitor the process, user interfaces, and integration flows to connect with the backend system. With SAP Workflow Management, our customer gets access to pre-built process content templates/samples across applications. It empowers business experts to configure new process variations in an LCNC (low-code/no-code) approach and provides business users with SAP Fiori-based user interfaces. SAP Workflow Management enables the digitalization of workflows, decision management, and visibility on end-to-end business processes (SAP & non-SAP).